Refund and Cancellation

Technical issue

In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the School’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in School’s account

Multiple Payments Case

If double payment happens and the payment gateway service clearly mentions it, the school will refund the payment after the School’s account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.

Other Payments Case

In all other cases where there is a discrepancy in the charges paid, the parent has to directly contact the School and the School’s decision would be final.

Contact Address

Accounts Department Grand Columbus International School, Faridabad.

Website : www.grandcolumbus.com

E-Mail : admission@grandcolumbus.com

You may contact us during office hours

Timings : 8:30 AM to 1:30 PM

Relationship Between Website And Legal Name

Grand Columbus International School, Faridabad is the School Name.

Online School Planet is an ERP provider for the above school and PayTm is the payment gateway provider for online fee payment.