In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the School’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in School’s account
If double payment happens and the payment gateway service clearly mentions it, the school will refund the payment after the School’s account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.
In all other cases where there is a discrepancy in the charges paid, the parent has to directly contact the School and the School’s decision would be final.
Accounts Department Grand Columbus International School, Faridabad.
Website : www.grandcolumbus.com
E-Mail : email@example.com
You may contact us during office hours
Timings : 8:30 AM to 1:30 PM
Grand Columbus International School, Faridabad is the School Name.
Online School Planet is an ERP provider for the above school and PayTm is the payment gateway provider for online fee payment.
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